This Payment Policy explains how payments, billing authorisation, and related transaction matters are handled on amberesta.com for purchases from Martyna Klementyna Stukan (“we”, “us”, “our”). By completing checkout, you agree to the practices and conditions described in this Payment Policy.
Prices for products are displayed on the website before checkout. Where applicable, shipping fees, taxes, and any other mandatory charges will be presented before you confirm payment. The total shown at checkout is the total amount you authorise for the order. We may update product pricing or fee structures from time to time, but the amounts shown at the moment you submit payment are the amounts that apply to that transaction.
Payments are processed via authorised third-party payment service providers. Available payment options may include credit cards, debit cards, and other methods displayed at checkout, and availability may vary depending on location and provider rules. By submitting payment details, you confirm that you are authorised to use the selected payment method and that the information you provide is accurate and complete.
All transactions are subject to authorisation and automated risk screening. If authorisation fails, if a payment is reversed, or if a transaction is flagged by a payment partner as potentially high risk, we may cancel the order, place it on hold, or request additional verification before fulfilment. This is done to reduce fraud, protect customers, and comply with payment network and platform requirements.
We do not store full card numbers or sensitive payment credentials. Payment data is handled directly by the payment service provider according to their security standards. We receive limited information needed to confirm payment status and manage order fulfilment, refunds, and dispute responses.
If a payment is declined, the order will not be completed. If a payment is later disputed via a bank dispute or chargeback, the order may be cancelled or fulfilment may be suspended. If you believe there is a billing error or an unauthorised transaction related to an order, you agree to contact us at contact@amberesta.com so we can investigate and attempt to resolve the issue before escalation. Many issues can be addressed faster through direct communication.
Where a refund is approved, it will be issued to the original payment method used for the purchase. Refund timing depends on the payment provider and your bank or card issuer, and additional time may be required before funds appear in your account. We may apply reasonable verification measures to ensure refunds are sent to the correct recipient and to prevent abuse.
We reserve the right to restrict certain payment methods, impose transaction limits, or request additional verification where reasonably necessary for security, fraud prevention, or legal and payment network compliance.